Does MyTheresa offer free returns? What's their exchange policy?

What's MyTheresa returns and exchanges policy? Can you return in-store? How many days do you have to return items to MyTheresa for a full refund? Do I need a receipt to return my item to MyTheresa? Do items need to be in new condition?
MyTheresa's returns & exchanges policies are rated:
4.0 - 1 rating
Knoji Staff asked this on May 26, 2017 Posted in MyTheresa1 answer — Last reply 4 months ago

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Knoji Staff
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20,629 answers Posted on Jun 9, 2017
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Does MyTheresa allow coupon stacking?

Please check out this page to see if MyTheresa currently allows you to stack coupons. MyTheresa does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
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Knoji Staff answered this on Jun 29, 2017 Posted in MyTheresa1 answer — Last reply 3 months ago

Does MyTheresa offer student discounts?

Unfortunately I don't think MyTheresa offers any special discounts for students. However, they do offer coupons from time to time generally.
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Michael Quoc answered this on Jun 7, 2017 Posted in MyTheresa3 answers — Last reply 4 months ago

Does MyTheresa offer discounts to veterans or military families?

MyTheresa does not have such a discount offer for veterans or military families. However, they do have a great sales section filled with many quality, designer items. So, it's worth it to check out the sales section, if you are thinking about shopping at MyTheresa and adding something new to your w...
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Does MyTheresa accept Apple Pay?

Currently, MyTheresa does not have Apple Pay as an option for payment.  The acceptable options for payment are: Visa, Debit or Credit MasterCard, Debit or Credit American Express Wire Transfer PayPal So, there are a lot of options for payment- but Apple Pay has yet to become one of t...
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Does MyTheresa offer discounts for senior citizens?

No. As of today, there is no such option. However, the sale section of MyTheresa is pretty good. 
MyTheresa's senior discount policies are rated:
1.5 - 2 ratings
Jessie Reyes answered this on Jun 5, 2017 Posted in MyTheresa2 answers — Last reply 4 months ago

Does MyTheresa price match?

The prices at MyTheresa do vary, but they cannot be negotiated through price matching. Their deal is that they have authentic, luxurious items listed at competitive prices as is and this does not qualify for any further reduction. 
MyTheresa's price matching policies are rated:
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Jessie Reyes answered this on Jun 4, 2017 Posted in MyTheresa1 answer — Last reply 4 months ago

Does MyTheresa run true to size?

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MyTheresa's true-to-size fit clothing are rated:
4.0 - 2 ratings
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Does MyTheresa offer plus sizes?

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MyTheresa's plus-size inventory are rated:
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Jessie Reyes answered this on Jun 4, 2017 Posted in MyTheresa1 answer — Last reply 4 months ago

Does MyTheresa offer free shipping?

Free shipping depends on a few things: The location the order is shipping to How much you spend on the purchase Current offers Sometimes, MyTheresa has free shipping no matter how much you spend. Other times, you can only qualify for free shipping if you spend over 300 EUR and that's for wi...
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Jessie Reyes answered this on Jun 4, 2017 Posted in MyTheresa4 answers — Last reply 4 months ago

What products and services does MyTheresa sell / offer?

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tehran senf answered this on Apr 28, 2017 Posted in MyTheresa3 answers — Last reply 5 months ago

Where is MyTheresa located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in MyTheresa1 answer — Last reply 58 months ago

How trustworthy is MyTheresa? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in MyTheresa1 answer — Last reply 58 months ago

Where can I find MyTheresa's blog, Facebook Page, Google Plus Page, or Twitter feed?

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What are MyTheresa's return and exchange policies? Do they honor their refund policies?

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Does MyTheresa offer a mobile app for iPad, iPhone and Android?

Hi Rhonda, Yes, MyTheresa does offer a mobile app for iPad and iPhone devices. It is called the iShop app and lets you browse the entire mytheresa.com collection from an iPhone or iPad. It includes a wish list alert function to help keep you u to date with what's happening with your saved styl...
Kimberley Heit answered this on Nov 9, 2012 Posted in MyTheresa1 answer — Last reply 63 months ago

Does MyTheresa accept debit cards or personal checks?

According to the Payment page at the Customer Care section of mytheresa.com, they accept payment by VISA debit cards and MasterCard debit. However payment by personal check is not part of the payment options. Other payment methods accepted are credit cards by VISA, MasterCard, and American Express. ...
Athena Goodlight answered this on Jun 5, 2012 Posted in MyTheresa1 answer — Last reply 69 months ago

What is MyTheresa's return / refund / exchange policy?

Customers who are not fully satisfied with the merchandise received may return the items within 14 days of receipt. MyTheresa must be notified either by letter, fax, email, or by phone that a return will be made.  All returns should be shipped back to MyTherese using DHL services along with the...
Athena Goodlight answered this on Jun 5, 2012 Posted in MyTheresa1 answer — Last reply 69 months ago

Does MyTheresa ship internationally? Which countries do they ship to?

Yes, MyTheresa ships orders worldwide exclusively via DHL.  For the city of Munich, shipping method used will be Express Courier.  MyTheresa cannot deliver to mailboxes. The shipping insurance costs of the merchandise including the costs for accompanying documents are shouldered by MyThere...
Athena Goodlight answered this on Jun 5, 2012 Posted in MyTheresa1 answer — Last reply 69 months ago

Does MyTheresa accept PayPal?

No, they do not accept payments through PayPal. That is unfortunate because many shoppers enjoy the convenience and confidentiality of paying through PayPal method. Mytheresa only accepts payment by Gift Certificate, Wire Transfer and Credit Card such as VISA Card, MasterCard, American Express Card,...
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What products and services does MyTheresa sell / offer?

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